Dynamics CRM

John Lucas joined Green Beacon Solutions in June 2008, and has over 10 years of experience working with various CRM and ERP solution providers. His specialty is working with service organizations t...

To win more business and drive future growth, professional service firms need clear insight into which potential projects represent the best opportunities for their organization. Marketing and sal...

Imagine logging into your computer on a Monday morning and up pops a dashboard much like that in your car. Only this speedometer tells you how fast your sales are moving and how far you have left t...

Microsoft offers many a rich platform for developing solutions, and many different development tools, programming languages and application servers for different purposes. This session explains ho...

Customer support goes beyond the contact or call center agent on the frontline. Everyone in your company should understand the value of the customer experience to the bottom line. We will talk abou...

Microsoft’s Cloud strategy, embodied in its Azure platform and its Microsoft Online offerings, will have a profound impact on the functionality and delivery of the company’s Dynamics product su...

Aberdeen’s research over the past year points to the continued need for companies to reduce costs by cutting expenses. This is only accentuated by the current financial crisis and the fear it has...

April Merrill joined ProSource as the Vice President of Marketing and brings 10 years of experience marketing business management software and services within the Microsoft and SAP partner channels...

James Townsend, Founder and CEO, has published over fifty articles and books on databases and business computing, the most recent being Building Portals, Intranets and Corporate Web Sites with Micr...

Calling on more than 17 years of management and operations experience in the contact center industry, Jonathan Judd serves as business development manager for inContact. His primary responsibilitie...