Previous versions of Dynamics CRM already provided great value to users of Office and SharePoint, but the efficiency gains were sometimes hard-won and required additional training or custom development. New features and improvements in Dynamics CRM 2011 turbocharge the impact of using these Microsoft products together. We’ll take a look at how businesses can start using Office 2010, SharePoint 2010 and Dynamics CRM 2011 together for immediate productivity gains and compelling user experiences. These benefits can improve user adoption and increase the return on your firm’s investment in these Microsoft technologies. The session will provide attendees with insight into getting the most out of the new Outlook interface, document management with SharePoint integration, and using Excel to work with CRM data.
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