A report means different things to different people. In this presentation, you will learn how to define and design a reporting solution for Microsoft Dynamics CRM that will meet the user’s requirements. We will go over the seven questions that must be asked of the user before an effective report design can be initiated. I will walk you through how the answers to the questions map to reporting solutions in Dynamics CRM 2011. You will come away with the tools and a checklist to use when your CRM users request a report.
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