Program Schedule

The Decisions 2010 program has something for everyone - keynote sessions from leading ERP and CRM thinkers as well as targeted and topical sessions on specific Dynamics products and business challenges that matter most to you.

And when you're not in a session be sure to check out the Exhibit Hall - it's only a click away and with live staff at each booth.

May 19, 2010
Time EST AX Executive CRM GP NAV
9:00a.m.–9:30a.m. Keynote — ERP Upgrade Decisions: Trends in the SMB Space
Cindy Jutras (60 min)
9:30a.m.–10:00a.m.
10:00a.m.–10:30a.m.     Realizing Your xRM Solution by Integrating Microsoft Dynamics CRM
Sandor Schellenberg (30 min)		   The Possibilities for Microsoft Dynamics NAV in the Cloud
Vjekoslav Babic (60 min)
10:30a.m.–11:00a.m.        
11:00a.m.–11:30a.m. Keynote — The Five Key Trends in CRM
Rebecca Wettemann (60 min)
11:30a.m.–12:00p.m.
12:00p.m.–12:30p.m. Exhibit Halls
12:30p.m.–1:00p.m.
1:00p.m.–1:30p.m Managing Real Time Data Across the Supply Chain Using Microsoft Dynamics AX
Harry Call (30 Min)		 Best Practices for Managing the Vendor Relationship
Scott Priestley (30 min)		 Dynamics CRM and SharePoint: Getting the Most Out of the Platform
James Townsend (30 min)		 Microsoft Dynamics GP Security Administration
Mariano Gomez (60 min)		  
1:30p.m.–2:00p.m.        
2:00p.m.–2:30p.m.     Audit and Security Concerns for Microsoft Dynamics CRM
Jeff McDowell (30 min)		 Using What You've Got: Discovering the Dynamics GP Features That Add Value Now
Amber Bell (30 min)		 NAV/SQL Performance Optimization—Detecting Blocks & Deadlocks
Jorg A. Stryk (30 min)
2:30p.m.–3:00p.m.          
3:00p.m.–3:30p.m.   Building and Managing a Sustainable Dynamics Practice in 2010
Mike Holland (30 min)		   Are You Ready for Your Next Audit with Microsoft Dynamics GP?
Jeff McDowell (30 min)		  
3:30p.m.–4:00p.m.          
4:00p.m.–4:30p.m.     Leveraging CRM as a Strategic Tool Within Professional Services Organizations
John Lucas (30 min)		   Are You Ready for Your Next Audit with Microsoft Dynamics NAV?
Jeff McDowell (30 min)
4:30p.m.–5:00p.m.          
May 20, 2010
Time EST AX Executive CRM GP NAV
9:00a.m.–9:30a.m. Successfully Utilizing a Customer's IT Department to Implement Dynamics AX
Thad Neal (30 min)		   Best Practices in Marketing Management with Microsoft Dynamics CRM
Matt Wittemann (60 min)		    
9:30a.m.–10:00a.m.
10:00a.m.–10:30a.m. Leverage Distribution Metrics to Impact Your Dynamics AX Environment
Bill Knapp (60 min)		 Making Sense of Microsoft Dynamics Business Intelligence and Corporate Performance Management Offerings
Doug Haynie (30 min)		   Fast Close for Dynamics GP
Mark Polino (60 min)		 Streamlining Order Processes in Microsoft Dynamics NAV
Mitch Brown (30 min)
10:30a.m.–11:00a.m.          
11:00a.m.–11:30a.m. Keynote — Panel Discussion: A Customer Perspective—Implementing Microsoft Dynamics
Moderated by Mike Fauscette (60 min)
11:30a.m.–12:00p.m.
12:00p.m.–12:30p.m. Exhibit Halls
12:30p.m.–1:00p.m.
1:00p.m.–1:30p.m Keynote — Dynamics' Clouded Future
Josh Greenbaum (60 min)
1:30p.m.–2:00p.m.        
2:00p.m.–2:30p.m.   Applying Lean Concepts to the Relationship with Your Microsoft Dynamics VAR
Heather Fitz-Gerald (30 Min)		   Sharpen the Axe—Enhance Your Dynamics GP Skills and Get Noticed
Frank Hamelly (30 min)		 Enhance Business Performance with Microsoft Dynamics NAV Business Intelligence Tools
Cindy Colonna (30 min)
2:30p.m.–3:00p.m.          
3:00p.m.–3:30p.m. Are You Ready for Your Next Audit with Microsoft Dynamics?
Jeff McDowell (30 min)		   Customer Support with Microsoft Dynamics CRM
Jon Judd (30 min)		    
3:30p.m.–4:00p.m.          
4:00p.m.–4:30p.m.          
4:30p.m.–5:00p.m.